We will help you understand how we collect, use, and store your personal information and what rights you have through the Privacy Policy (hereinafter referred to as "this Policy").
This Policy applies to the products or services provided by the APP. If our company and its affiliates use the products or services provided by the avatar but do not have a separate legal statement and privacy policy, then this Policy also applies to those products or services.
This Policy is closely related to your use of our services. We recommend that you read and understand the entire content of this Policy carefully before starting to use it. We strive to express in easy-to-understand and concise language and have marked the terms that have a significant relationship with your rights in bold to draw your attention.
Your use or continued use of our services means that you agree to our collection, use, storage, and sharing of your relevant information in accordance with this Policy.
This Policy will help you understand the following:
1. How we collect and use your information;
2. Storage of information;
3. Information security;
4. How we use information;
5. Provision to third parties;
6. Your rights;
7. Changes;
8. Protection of minors;
9. Contacting us.
I. How We Collect and Use Your Personal Information
When you use our products and services, we may need to collect and use your personal information as follows:
1. To achieve the basic functions of providing our products and services to you, you must authorize us to collect and use the necessary information. If you refuse to provide the corresponding information, you will not be able to use our products and services normally;
2. To achieve the additional functions of providing our products and services to you, the information that you choose to authorize us to collect and use. If you refuse to provide it, you will not be able to use the related additional functions or achieve the functional effects we intend, but it will not affect your normal use of the basic functions of our products and services.
You understand and agree:
1. We are committed to creating a variety of products and services to meet your needs. Since the types of products and services we provide are diverse and the specific range of products/services chosen by different users varies, accordingly, the basic/additional functions and the types and scope of personal information collected and used will differ. Please refer to the specific product/service functions;
2. To bring you a better product and service experience, we are continuously working to improve our technology. As a result, we may from time to time introduce new or optimized features, which may require the collection and use of new personal information or changes in the purpose or method of using personal information. For this, we will explain to you the purpose, scope, and method of collecting the corresponding information through updating this Policy, pop-ups, page prompts, etc., and provide you with a way to choose to agree on your own. We will only collect and use it after obtaining your explicit consent. During this process, if you have any questions, opinions, or suggestions, you can contact us through the various contact methods we provide, and we will answer you as soon as possible.
We will implement the following functions under this Policy and collect and use your personal information:
(I) Help You Become Our User
To comply with legal requirements, when you register as our user, you need to provide your Email to create an account. If you only need to use basic services such as browsing and searching, you do not need to register as our user and provide the above information.
For services that require the use of our platform account, we may verify your user identity based on the information you provide to ensure that we are providing services for you personally.
When using your account, to maintain your basic information and improve your service experience, you can complete your online identity information (such as avatar, username, and login password).
Authorized Login: We may share your account information (avatar, nickname, and other information that you agree to share) with third parties with your consent, allowing you to conveniently register or log in to third-party accounts. In addition, we may obtain your account information from third parties based on your authorization and bind it to your avatar account, enabling you to log in directly to our products and services or achieve inter-account benefits through third-party accounts. We will use your relevant information within the scope of your authorization in accordance with the agreement with the third party.
(II) Providing You with Product or Service Information Display
During your use of our services, in order to understand product compatibility, identify account anomalies, and provide you with more relevant page displays and search results, we may request you to provide or automatically collect your usage information and store it as network log information, including:
1.2.1 Location Information: To conveniently help you discover more digital products you like or destinations you wish to visit, we will provide services based on your geographical location information. For the purpose of serving users, we may share information with our platform partners so that they can send users information about their related products and services. When we share your information, we will urge our affiliates, members of our alliance, partners, or other trusted third-party suppliers, service providers, and agents to comply with privacy policies and require them to take relevant confidentiality and security measures to handle the above information. We will use relevant technologies to locate your actual position, including IP addresses, GPS, and sensor technologies such as WLAN access points, Bluetooth, and base stations that can provide relevant information. We only collect the geographical location where you are at the time, but we will not associate your location information at different times to determine your travel trajectory.
You can view the status of location information permissions in your device or our client application and decide to turn it on or off at any time. You understand and agree that if you turn off the location function and stop us from collecting your geographical location information, you may not be able to use our services based on geographical location, or you may not achieve the expected results of the related services.
1.2.2 Device Information: Based on your specific operations during the installation and use of the software, we will receive and record relevant information about the device you are using (including device model, operating system version, device settings, unique device identifiers, and other software and hardware feature information such as mobile applications used) and device location-related information (including GPS location authorized by you and sensor information such as WLAN access points, Bluetooth, and base stations).
1.2.3 Service Log Information: When you use the products or services provided by our website or client application, we will automatically collect detailed usage information about our services and save it as service logs. This includes browsing, clicks, search queries, collections, shares, downloads, as well as IP address, telecommunications operator, language used, and access dates and times.
Please note that device information, log information, and location information alone cannot identify the identity of a specific natural person. If we combine this non-personal information with other information to identify a specific natural person, or if we use it in combination with personal information, then during the period of combined use, this non-personal information will be considered personal information. Except as authorized by you or otherwise provided by law, we will anonymize and de-identify this information. To provide you with more convenient, personalized information display, search, and push services, we will extract your preference characteristics based on your device information, location information, and service log information, and display and push information based on feature tags.
In addition, we will also use the above information to continuously improve and optimize the aforementioned functions.
(III) Providing You with Collection, Download Settings, and Sharing Functions
During your browsing of our website or client application, you can choose to collect, download, and share products of interest. To do this, we need to access the storage function of your mobile phone during the use of the above functions.
(IV) Others
1. If the information you provide contains personal information of other users, before providing this personal information to us, you must ensure that you have obtained legal authorization.
2. If we use information for purposes not specified in this policy, or if we use information collected for specific purposes for other purposes, or if we actively obtain your personal information from a third party, we will always seek your consent in advance.
If we indirectly obtain your information from a third party, we will require in writing before collection that the third party has obtained your legal consent to collect personal information and has informed you of the shared information content. For sensitive information, it must be explicitly confirmed by you before it is provided for our use. We will require the third party to make a commitment to the legality and compliance of the source of personal information. If the third party violates this, we will clearly require them to bear corresponding legal responsibilities. At the same time, our professional security team will strengthen the security of personal information (including sensitive information filing, sensitive information encryption storage, access permission control, etc.). We will use no less than the same protection measures for personal information of our own users to protect the personal information obtained indirectly.
3. Exceptions to Authorization and Consent
You fully understand and agree that, according to relevant laws and regulations, we do not need to obtain your authorization and consent to collect and use your personal information in the following circumstances, and we may not respond to your requests to correct/modify, delete, cancel, withdraw consent, or obtain information:
1) Related to national security and defense security;
2) Related to public safety, public health, and significant public interests;
3) Related to criminal investigation, prosecution, trial, and judgment execution;
4) Necessary to maintain the life, property, and other significant legitimate rights and interests of the subject of personal information or other individuals, but it is difficult to obtain your consent;
5) The personal information collected is information that you have publicly disclosed to the public;
6) Collected from legally disclosed information, such as legal news reports, government information disclosure, and other channels;
7) Necessary to sign a contract at your request;
8) Necessary to maintain the safe and stable operation of the products or services provided, such as discovering and dealing with product or service failures;
9) Necessary for legal news reporting;
10) Academic research institutions conducting statistical or academic research based on public interests, and when providing the results of academic research or descriptions externally, the personal information included in the results has been de-identified;
11) Other circumstances stipulated by laws and regulations.
4. If we cease operations of our platform products or services, we will promptly stop the activity of continuing to collect your personal information, notify you of the cessation of operations through individual delivery or public announcement, and delete or anonymize the personal information related to the discontinued business that we hold.
5. When you actively request account cancellation, we will anonymize or delete your personal information as required by applicable laws and regulations as soon as possible.
II. Storage of Information
2.1 Location of Information Storage
We will store user personal information collected within the country in China, in accordance with legal and regulatory requirements.
Currently, we do not transmit or store your personal information across borders. Should the need arise in the future for cross-border transmission or storage, we will inform you of the purpose of the information going abroad, the recipient, security measures, and risks, and obtain your consent.
2.2 Methods and Duration of Information Storage
Email or other third-party accounts: If you need to use avatar services, we need to keep your account information to ensure you can use the service normally. Once you cancel your account, we will delete the corresponding information;
Images or videos: When you use functions such as collections to save images or videos, we need to keep the above information and related comments to ensure normal use. After you actively delete the above information, we will delete the corresponding information. In the event that our products or services cease operations, we will notify you through push notifications, announcements, etc., and delete your personal information or anonymize it within a reasonable period.
III. Information Security
3.1 Security Protection Measures
We strive to provide security for user information to prevent leaks, losses, misuse, unauthorized access, and disclosure. We implement a range of security protection measures to ensure that the protection of user personal information is at a reasonable security level, including technical protection means, management system controls, and security system guarantees. In addition, we have passed the national cyber security level protection (Level 3) evaluation and filing.
We adopt industry-leading technical protection measures. The technical means we use include, but are not limited to, firewalls, encryption (such as SSL), de-identification or anonymization processing, and access control measures. Moreover, we continuously strengthen the security capabilities of the software installed on your device. For example, we complete some information encryption work locally on your device to consolidate secure transmission; we understand the application information and running process information installed on your device to prevent viruses, trojans, and other malicious programs.
We have established a special management system, processes, and organizations to ensure the security of personal information. For example, we strictly limit the scope of personnel who can access information, require them to comply with confidentiality obligations and undergo audits, and penalize those who violate these obligations according to regulations. We also review these management systems, processes, and organizations to prevent unauthorized individuals from accessing, using, or disclosing user information.
3.2 Security Incident Response Measures
In the event of a security incident such as a leak, damage, or loss of personal information, we will initiate an emergency response plan to prevent the incident from escalating. After a security incident occurs, we will promptly inform you of the basic situation of the security incident, the handle measures and remedial measures we are about to or have already taken, and our recommendations for your response through push notifications, system messages, and other forms. If it is not feasible to notify each individual, we will issue warnings through announcements and other means.
IV. How We Use Information
We strictly adhere to the laws and regulations and the agreements with users, using the collected information as described in this privacy protection guide to provide you with higher quality services.
4.1 Rules for Information Usage
We will use the collected information according to the following rules:
1) We will provide you with various functions and services based on the collected information, including providing corresponding filter services;
2) We will use cookies and related technologies to collect your account numbers, search records, browsing history, location information, and other characteristics to provide you with personalized services, including indirect profiling based on the feature tags of the corresponding account numbers and providing you with more accurate and personalized services and content, displaying more relevant advertisements or other promotional content, optimizing the experience of personalized services, and assessing and improving the effectiveness of our advertising and other promotional activities;
3) We will analyze the operation of our products based on the frequency of your use of avatars, fault information, performance information, etc., to ensure the security of the service and optimize our products, improving our service quality. We will not combine the information stored in our analysis software with the personal identity information you provide.
4.2 Method of Obtaining Consent After Notifying Changes in Purpose
We will use the collected information within the scope covered by this privacy protection guide. If we use your personal information beyond the purpose claimed at the time of collection and its direct or reasonable association, we will inform you again and obtain your explicit consent before using your personal information.
V. Provision to Third Parties
Currently, we share information with APP partners so that they can send users information about their related products and services. When we share your information, we will urge our affiliates, members of our alliance, partners, or other trusted third-party suppliers, service providers, and agents to comply with privacy policies and require them to take relevant confidentiality and security measures to handle the above information. We use relevant technologies to locate your actual position, including IP addresses, GPS, and sensor technologies such as WLAN access points, Bluetooth, and base stations that can provide relevant information. We only collect the geographical location where you are at the time, but we will not associate your location information at different times to determine your travel trajectory.
We will not publicly disclose the personal information we collect. If we must publicly disclose it, we will inform you of the purpose of this public disclosure, the type of information disclosed, and any sensitive information involved, and obtain your explicit consent.
As our business continues to develop, we may undergo mergers, acquisitions, asset transfers, and other transactions. We will inform you of the relevant circumstances and continue to protect your personal information in accordance with laws and regulations and no less than the standards required by this guide, or require the new controller to continue to protect your personal information.
In addition, according to relevant laws, regulations, and national standards, in the following circumstances, we may share, transfer, or publicly disclose personal information without prior authorization from the personal information subject:
1) Directly related to national security and defense security;
2) Directly related to public safety, public health, and significant public interests;
3) Directly related to criminal investigation, prosecution, trial, and judgment execution;
4) Necessary to maintain the life, property, and other significant legitimate rights and interests of the personal information subject or other individuals, but it is difficult to obtain their consent;
5) Personal information that the personal information subject has publicly disclosed to the public;
6) Collected from legally disclosed information, such as legal news reports, government information disclosure, and other channels.
VI. Your Rights
During your use of the APP, to enable you to more conveniently access, correct, and delete your personal information, while also ensuring your right to withdraw consent for the use of personal information and the right to cancel your account, we have provided corresponding operational settings in the product design. You can refer to the guidance below for operation. In addition, we have also set up complaint and reporting channels, and your opinions will be processed in a timely manner.
VII. Changes
We may revise this guide from time to time. When the terms of the guide change, we will display the revised guide to you in the form of push notifications, system messages, pop-ups, etc., when you log in and update the version. Please note that we will only collect, use, and store your personal information in accordance with the updated guide after you click the agree button in the pop-up.
VIII. Protection of Minors
We place great importance on the protection of minors' personal information. In accordance with the provisions of relevant laws and regulations, if you are under 18 years old, you should obtain the written consent of your parents or legal guardians before using our platform services. If you are the guardian of a minor and have any questions about the personal information of the minor you are supervising, please contact us through the contact information in Article IX.
IX. Contact US
If you need more information about these terms of use, wish to provide feedback, or make a complaint, you can contact our team at any time through the following methods:
- Email: [email protected]
- WhatsApp: +852 5205 7294